Terms of Service

Acceptance of Terms

These Terms of Service form a legally binding agreement between you and MILEE (HK) LIMITED, a company incorporated in Hong Kong and operating in the Computer Systems Design and Related Services industry. By accessing our website at https://www.milee.lat, or by requesting, receiving, or using any of our services, you agree to be bound by these terms.

If you are acting on behalf of a company or other legal entity, you confirm that you have authority to bind that entity to these terms. In that case, the words you and your refer to that entity.

If you do not agree with any part of these terms, you must not use our website or our services. We may update these terms from time to time, and the most recent version will always be published on this page. Your continued use of our website or services after a change takes effect will be treated as acceptance of the updated terms.

Definitions

For the purposes of these terms, the following words have the meanings set out below.

• Company, we, us, our: MILEE (HK) LIMITED, with its registered address at Rm 701(108) 7/F NEW MANDARIN PLZ TWR B, 14 SCIENCE MUSEUM RD, Tsim Sha Tsui, Hong Kong (HK).
• You, your, user, client: the individual or entity that accesses the website or engages our services.
• Website: the site located at https://www.milee.lat and any subpages or subdomains operated by us.
• Services: computer systems design, computer integrated systems design, global sourcing, import and export trading, logistics, and related professional and technical services offered by the Company.
• Content: all text, graphics, software, images, and other materials available on the website.
• Order: a confirmed request for goods or services accepted by the Company.

Description of Services

We provide professional and technical services in the field of computer systems design and related activities. Our service lines include the design and integration of computer systems, the sourcing of products from verified suppliers, the import and export of goods, and the coordination of logistics and distribution.

Each engagement is documented through a quotation or a separate written agreement that describes the scope, deliverables, pricing, and timelines specific to that project. Where a separate written agreement exists, its terms will prevail over these general terms to the extent of any conflict.

Our website provides general information about our services for convenience only. The information on the website does not constitute a binding offer. A binding agreement for services is formed only when we accept an order or sign a written agreement with you.

We may modify, add, or discontinue any service, and we may update the content of the website, at any time without prior notice. We will use reasonable efforts to keep the information on the website accurate and current, but we do not guarantee that it is always complete or up to date.

Eligibility

You must be at least eighteen years old, or the age of majority in your jurisdiction, to use our website and services. By using our website, you confirm that you meet this requirement and that you are legally capable of entering into a binding agreement.

If you are using the website on behalf of a company, you confirm that the company is validly formed and in good standing in its jurisdiction of incorporation, and that you are authorised to act on its behalf.

We may refuse service to any person or entity at our discretion, including where we have reason to believe that a transaction may be unlawful, fraudulent, or contrary to these terms or to applicable law.

User Accounts and Responsibilities

Certain features of our website or services may require you to provide information or to create an account. You agree to provide accurate, current, and complete information, and to keep that information up to date. You are responsible for all activity that occurs under your account or through your contact details.

You must keep any login credentials confidential and must not share them with third parties. If you become aware of any unauthorised use of your account or any other breach of security, you must notify us immediately.

You are responsible for ensuring that any information you submit to us, including specifications, documents, and files, does not infringe the rights of any third party and does not contain harmful or unlawful content. We may rely on the information you provide, and you are responsible for its accuracy.

Orders, Pricing, and Payment

All quotations we provide are valid for the period stated in the quotation, after which they may be withdrawn or revised. Pricing may be affected by changes in raw material costs, exchange rates, freight charges, duties, and other factors outside our control, and we will inform you of any change before an order is confirmed.

An order is confirmed when we issue a written acceptance or an invoice for the goods or services. You are responsible for providing complete and accurate order information, including specifications, quantities, delivery addresses, and any regulatory details required for customs clearance.

Payment terms will be stated in the quotation or invoice. Unless otherwise agreed in writing, invoices are due within the period specified on the invoice. We may charge interest or suspend work or shipment if payment is not received on time. All amounts are stated in the currency specified in the quotation, and any applicable taxes, duties, or fees are your responsibility unless we have agreed otherwise.

Delivery and Logistics

Delivery dates provided by us are estimates based on information available at the time and are not guaranteed unless a separate written agreement expressly states otherwise. We will use reasonable efforts to meet estimated timelines and to keep you informed of any material change.

Risk of loss or damage to goods passes to you in accordance with the delivery terms agreed in the relevant quotation or contract, such as the applicable International Commercial Terms. We will assist with freight, insurance, and customs documentation as agreed, but we are not responsible for delays caused by carriers, customs authorities, or events outside our control.

You are responsible for inspecting goods on arrival and for notifying us of any shortage or damage within the timeframe stated in the relevant agreement. Where no timeframe is stated, you should notify us as soon as reasonably possible and provide photographic or written evidence to support any claim.

Returns and Refunds

Our policy on returns, exchanges, and refunds depends on the nature of the goods or services and the terms of the relevant agreement. Customised goods, software, and services produced to your specification are generally non-refundable once production or work has begun.

Where goods are defective or do not conform to the agreed specification, you should notify us promptly and provide evidence. We will review the claim and, where it is established, we will offer a repair, replacement, or refund at our discretion and in accordance with the applicable agreement.

Refunds, where approved, will be processed to the original payment method within a reasonable timeframe. Any refund is subject to deduction of costs we have already incurred, including shipping, customs, and restocking, unless the goods are defective or the non-conformity is our responsibility.

Intellectual Property

The website and its content, including text, graphics, logos, software, and design, are the property of MILEE (HK) LIMITED or its licensors and are protected by intellectual property laws. You may view and print pages from the website for your own internal business purposes, but you may not copy, reproduce, distribute, or create derivative works from the content without our prior written permission.

In respect of custom systems, software, and designs that we create for you, ownership of the deliverables will be as specified in the relevant agreement. Unless otherwise agreed, we retain ownership of pre-existing tools, libraries, and know-how used to create the deliverables, and we grant you a licence to use the deliverables for your intended business purpose.

You retain ownership of the content and materials you provide to us. By providing materials to us, you grant us a limited, non-exclusive licence to use them solely for the purpose of performing the relevant services.

Acceptable Use

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of any other person. In particular, you must not do any of the following.

• Use the website in any way that violates applicable law or regulation.
• Attempt to gain unauthorised access to our systems, servers, or data.
• Introduce malicious software, viruses, or other harmful code.
• Interfere with the normal operation of the website or disrupt other users.
• Submit false, misleading, or fraudulent information.
• Use automated means to scrape, harvest, or collect data from the website without permission.

We may suspend or terminate access to the website for any user who violates these provisions, and we may take legal action where appropriate.

Third Party Services

Our services may involve third party products, carriers, payment processors, or other providers. Where we engage a third party on your behalf, we will do so with reasonable care, but we are not responsible for the acts or omissions of third parties that are outside our reasonable control.

The website may contain links to third party websites. These links are provided for convenience and do not imply endorsement. We are not responsible for the content, policies, or practices of any third party website, and you access such websites at your own risk.

Where a third party service is subject to its own terms, those terms apply to your use of that service in addition to these terms. You should review any third party terms before using the relevant service.

Disclaimers and Limitation of Liability

To the fullest extent permitted by law, the website and its content are provided on an as is and as available basis, without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

We do not guarantee that the information on the website is accurate, complete, or current, and we are not liable for any reliance you place on such information. Any decision you make based on website content is made at your own risk.

To the fullest extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the website or services, even if we have been advised of the possibility of such damages. Our total aggregate liability arising out of or in connection with any order or service is limited to the amount actually paid by you for that specific order or service.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.

Indemnification

You agree to indemnify, defend, and hold harmless MILEE (HK) LIMITED, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with the following.

• Your use of the website or services.
• Your breach of these terms or any applicable law.
• Your infringement of any third party rights, including intellectual property rights.
• Any content or materials you submit to us.

This indemnity survives the termination of these terms and continues to apply even after you stop using our website or services.

Termination

We may suspend or terminate your access to the website or services at any time, with or without notice, if we reasonably believe that you have breached these terms, if we are required to do so by law, or if we decide to discontinue the relevant service.

You may stop using the website and services at any time. Termination of your use of the website does not relieve you of any obligation to pay amounts already due, and it does not affect any accrued rights or obligations of either party.

The provisions of these terms that are intended to survive termination, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will continue to apply after termination.

Governing Law and Jurisdiction

These terms and any dispute arising out of or in connection with them are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

Subject to the Dispute Resolution section below, the courts of Hong Kong will have exclusive jurisdiction over any claim arising out of or in connection with these terms or our services.

If any provision of these terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect.

Dispute Resolution

We value good relationships with our clients and prefer to resolve disagreements through direct discussion. If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter quickly and amicably.

If the dispute cannot be resolved through direct discussion within a reasonable period, the parties may agree to refer the matter to mediation or another form of alternative dispute resolution before commencing litigation. Any such process will be conducted in English and in a location agreed by the parties.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction where necessary to protect its rights.

Changes to These Terms

We may update these terms from time to time to reflect changes in our services, business practices, or legal requirements. When we make changes, we will revise the effective date at the top of this page.

Material changes will be highlighted on this page or communicated through a notice on our website. We encourage you to review these terms periodically so that you remain informed of your obligations and rights.

Your continued use of the website or services after any change to these terms takes effect will be treated as acceptance of the updated terms. If a change affects an existing order or agreement, the terms in force at the time the order was confirmed will apply to that order unless we agree otherwise in writing.

Contact Us

If you have any questions, comments, or concerns about these terms, or if you wish to report a suspected breach, please contact us using the details below. We are happy to help and will respond as quickly as we can.

Thank you for choosing MILEE (HK) LIMITED. We look forward to serving you.